Shipping Information

Welcome to Vape Store Pakistan! Here's everything you need to know about getting your vaping essentials delivered right to your doorstep:

Domestic Shipping:

  • Processing: All orders take 24-72 hours to process, regardless of the chosen shipping method. We work Monday-Saturday, so weekend and holiday orders will be processed the next business day.
  • Transit Times: Please note that transit times are just estimates, and we cannot guarantee specific delivery dates. We'll send you a tracking number once your order ships, so you can follow its journey!
  • Delivery to Forwarders: While we take great care packing your order for optimal freshness, if you choose a shipping forwarder, our responsibility ends upon successful delivery to their address. Please note that repackaging by forwarders can invalidate our guarantee.
  • Order Discrepancies: If your order arrives damaged, missing items, or incorrect, please inform us within 24 hours via call/whatsapp/email. We'll be happy to help resolve the issue once your claim is reviewed and approved.

Order Changes and Cancellations:

  • Need to update something? You can edit your order within 60 minutes of placing it. Afterward, contact our Customer Service Team ASAP.
  • Please note that due to high order volume, we cannot guarantee alterations, changes, or cancellations once your order is placed.

Refunds and Warranties:

  • Vape Store Pakistan offers warranty on kits purchased at our physical counter only. Online purchases do not include warranty, but you can claim it directly from the manufacturer with our receipt as proof.
  • Please note that warranty claims are not accepted for coil burn, leakage, broken/repaired devices, unsealed flavors, or external battery issues. We also cannot take returns for change of mind, color disagreements, or coil-related problems.
  • We strive for accuracy on our website, but occasional errors or manufacturer updates might occur. We reserve the right to correct any inaccuracies and are not responsible for typos.

Questions? We're here to help!

If you have any further questions about our shipping policies, please don't hesitate to contact our friendly Customer Service Team.